Shipping policy
Shipping Policy
Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery We offer the following shipping options at checkout:
- Standard Shipping: 5–10 business days
- Expedited Shipping: 2–5 business days
Shipping rates are calculated at checkout based on your location and order weight.
Canada & United States We ship to both Canada and the United States. International shipping times may vary.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at info@jstropikcare.shop within 7 days of the expected delivery date and we will make it right.
Contact Us For any shipping questions, please reach out to us at info@jstropikcare.shop.
J's Tropik Care